Shipping Policy

The shipping conditions below apply to deliveries within the United States. Please ask us about availability for any other destination before you place an order.

1. Before your parcel leaves

• Preparation usually takes 1–3 business days before dispatch.
• Orders are processed Monday through Friday.
• Orders received on weekends or holidays begin processing on the next business day.

2. Estimated time in transit

• After shipment, estimated domestic transit is 5–7 business days.
• Transit time is additional to the order-preparation period.
• The estimate is not a guaranteed delivery date. Carrier operations, severe weather, holidays and seasonal demand may cause delays.

3. Domestic shipping charge

• US shipping is $5.95 USD per order.
• The fee does not vary with the order’s item count or weight.
• Check the applicable shipping total at checkout before paying.

4. Tracking details

• Available tracking information is shared after dispatch.
• Allow 24–48 hours for tracking to become available or show an update.
• Orders shipped in separate parcels may have a different tracking reference for each package.
• See Track Your Order for store-order and carrier-tracking guidance.

5. Accurate delivery information

• Check that your shipping address is complete and correct.
• Notify support promptly if you discover an address error.
• When a parcel is returned because the customer supplied an incorrect or incomplete address, the customer is responsible for the applicable re-shipping cost.

6. Questions about a shipment

Send [email protected] your order number and any tracking details available. That information helps us look into a delay or a tracking record that has not updated.