Thank you for shopping with Kawakawaiies. This Shipping Policy explains our order processing timeline, shipping methods, and delivery information for orders shipped within the United States.
1. Order Processing
Each order goes through a production and processing stage before shipment. The standard processing time is 1–3 business days (Monday through Friday).
Orders placed during weekends or public holidays will enter processing on the next available business day.
2. Delivery Time
After your order has been processed and shipped, the estimated delivery transit time for addresses within the United States is 5–7 business days.
3. Shipping Fee
A flat shipping rate of $5.99 applies to all domestic orders within the United States, regardless of package size or order value.
4. Tracking Your Shipment
When your order is shipped, a shipping confirmation email containing your tracking number will be sent to the email address provided during checkout.
Carrier tracking systems may require 24–48 hours before shipment updates become visible. For the latest tracking information, you may also visit our Track Your Order page.
5. Shipping Address Accuracy
Please review your shipping address carefully before completing your purchase. Orders shipped to an incorrect address entered during checkout may not be recoverable.
If a package is returned to us because of an incorrect shipping address provided by the customer, an additional shipping charge will apply before the order can be sent again.
Contact Information
If you have questions regarding shipping or delivery, please contact us using the information below.
Email: [email protected]
Business Address:
1518 W Mesquite Ave, Apache Junction, AZ 85120.
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)