KAWAKAWAIIES · CUSTOMER INFORMATION

Track Your Order

Check your store order record and understand shipment updates.

Enter the order ID and billing email for your purchase in the form below. Your order ID is shown in the order-confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Store status and parcel tracking

  • The form checks the order record held by this store.
  • For carrier scans and delivery progress, use the shipment email’s carrier link or tracking reference.

Waiting for the first scan

  • Tracking can need 24–48 hours after dispatch to activate or update.
  • A label may exist before the carrier records the parcel’s first scan.

Orders with separate parcels

  • An order may arrive in more than one package.
  • Check each tracking reference separately, as parcels may progress at different speeds or arrive on different dates.

Ask us to look into a shipment

Write to [email protected] with your order ID, checkout email and tracking reference. Include those details if a parcel appears delayed or its tracking stops changing.

Here to help

[email protected]

Support hours

Monday–Friday
9:00 AM–5:00 PM (GMT−08:00)

Business details

Marathon Assets LLC
Kawakawaiies
1518 W Mesquite Ave
Apache Junction, AZ 85120
United States
EIN: 99-4160594

Useful links